Can't Install/Uninstall Kies

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Can't Install/Uninstall Kies

Postby alanzo27 » Tue Oct 26, 2010 8:35 am

I am having great difficulty in trying to install Kies. I updated it yesterday, that went fine, but then I had problems so I tried uninstalling. Then an error popped up saying 'The installation source for this product is unavailable'. Then I tried the program Your Unstaller, with no success. I then manually uninstalled, deleting anything related to Kies. I even cleaned out the registry. Now when I try to install, I get 'The installation source for this product is not available. Verify that the source exists and that you can access it. C:\Windows\Installer\32b2b2.msi'. I've tried everything, has anyone got any ideas on how I can fix this?


Alan
Sony Ericsson Xperia Ray ST18i (16 GB Class 6)

Xperia Ray current firmware: Build 4.1.A.0.562, Android 4.0.3


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Re: Can't Install/Uninstall Kies

Postby DA22 » Tue Oct 26, 2010 10:04 am

i haven't got that file on my pc, im gussin gits a windows file created by th ewindows installer...maybe a restore point..

you tried re-installing the same version you uninstalled?

does kies still appear in your add/removes program list?

check your recycle bin for that file to
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Re: Can't Install/Uninstall Kies

Postby alanzo27 » Sun Oct 31, 2010 2:21 pm

I tried all of the above but nothing. I finally solved the problem by using Windows Installer Cleanup Utility. I then installed the latest version of Kies. All is working well now.
Alan
Sony Ericsson Xperia Ray ST18i (16 GB Class 6)

Xperia Ray current firmware: Build 4.1.A.0.562, Android 4.0.3


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Re: Can't Install/Uninstall Kies

Postby WooMasta » Fri Dec 10, 2010 5:33 pm

Where do you download the utility?
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Re: Can't Install/Uninstall Kies

Postby Etimtiipore » Wed Sep 10, 2014 1:45 pm

I think that this information is the best.
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